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home >> voice services >> Non-Geographic Numbers
The number of options and features available to users of Non-Geographic numbers (NGN's) is huge. A NGN is any number that starts 08, such as free to call numbers like 0800 and the lessor known 0808. 0844, 0845 and 0870 numbers are two other popular services which are based on standard local rate and National Rate charges respectively.
At the current time, Ofcom is going through a consultation process (http://www.ofcom.org.uk/consult/condocs/0870calls/summary/) to make using and calling NGN's even clearer for users. In the future, we are likely to have new number ranges, so now is a great time to consider using a NGN in your business as this is certainly an area that will continue to grow in importance.
It's not all about providing your customers with a free phone number, there's so much more that's possible. We can provide inbound call stats that will indicate where your callers are geographically and even in real time. Or maybe you would like to record calls or queue them to ensure that all calls are answered. Many of the features of a multi million pound call centre are now available directly on the networks and best of all, many are completely free to use.
Another key benefit is that NGN's are "portable" so as your business grows and you need to move to new premises or open a new office, we can direct the calls to your choice of location, usually within minutes. For some services we can provide a secure Internet portal where you can take control of your inbound calls and review live call reports and queuing statistics.
Perhaps you advertise in many different mediums, trade press, local papars, radio etc. We can help identify exactly which advertising is generating the calls to your offices, without the need for your callers to be quoting ad codes or asking customers unnessesary questions.
These are just some examples of how NGN's can improve your business. Call us now to discover the many benefits of Non-Geographic Numbers. Sky Blue has been tailor making inbound call solutions for many years and we are perfectly positioned to design the right service to suit your needs.
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